International Shipping Policy
Thank you for visiting and shopping at Clotechnow.com Following are the terms and conditions that constitute our Shipping Policy.
There may be shipping delays between July to September 2023 due to the maintenance and construction of our factory.
Placing an order means you agree to our terms.
Once The maintenance is finished, we'll notify everyone by email or SMS.
If you have any questions or concerns, don't hesitate to get in touch with us.
Thank you for your cooperation
Shipment processing time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
We Don't accept order cancellation if 24h has passed.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Clotechnow ships to addresses over the world, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Clotechnow is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Clotechnow is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.